Testimonials

5/5
This was my first visit to Whittington Eye Care and it was amazing! I was able to get an appointment within three days of the date I called. They have the most advanced technology I have ever seen in any office. They were able to take photos of my retinas and determine my eye health was excellent! All I had to do was look into the machine! My doctor was Dr. Jennifer and I was very impressed with her knowledge and professionalism. She listened vey carefully regarding the issues I have with getting the correct lenses I need for my eyes (which is complicated by allergies). She not only understood but was able to explain these issues in detail so I better understood them. This was the best experience with eye care that I have ever had! I will certainly use them for all my vision needs in the future. I was also very impressed with the the glasses selection and the young lady who helped me choose frames. She assisted me in choosing the best fit and style of frame for my face. (I never get that right on my own : ). I left in record time and felt very confident about the frame choice!
06/19/2021
5/5
My wife and I have been patients of Dr. Whittington for several years. We have always been impressed with the professionalism and friendliness of the doctors and staff. The use of state of the art technology allow for more thorough exams in less time. I suppose that's what allowed them time to explain my condition to my satisfaction. From arrival to ordering frames took less than one hour and in only a few business days, the quality of glasses I received justified my confidence in these folks. Professional, friendly and well run organization.
05/12/2021
5/5
My eye exam was thorough and well explained. The staff was incredibly friendly and efficient. I was struggling to find a good eye doctor, but that search is over. I anticipate being a happy patient here for many years.
02/02/2021
5/5
Doctor was very professional, courteous and provided detailed explanations. Office staff was very timely and friendly. It was my first visit and I will definitely be back.
01/29/2021
5/5
I have to take a moment and brag on the staff who helped us today. They are always kind, helpful and patient esp. with my daughter. Today Mila did not need glasses, but as I purchased mine, one of the associates (Kelsey) maybe? I hope I got her name right- helped us check out. She could tell my daughter was itching to wear a pair of girly frames. She got her a pair of fake pink frames and it made her day. As we were checking out another associated gave her a bag, stickers, and a treat. I really just want to say thank you for your kindness and helping my 4-year-old have pleasant experiences at the doctor! She is never afraid or scared to come! Today she feels like she won the lottery at Whittington Eye Care with her goodies. Thank you!(:
01/26/2021
5/5
For my 9 year old son, this was a pleasant even. The staff and doctor were very friendly and inviting. We especially like Dr. Jennifer. She explained everything clearly and made the exams fun. We are so thankful for this office and the great people who work there.
01/20/2021
5/5
I had a wonderful experience at Whittington Eye Care, the doctors and staff are taking precautions to make sure their patients are safe in the midst this pandemic. I was very impressed with Dr. Jennifer, she went above and beyond to find a treatment plan for an ongoing eye issue I have been dealing with. In addition, I got a great new pair of glasses, they had a large selection of frames to choose from and were very knowledgeable about what lenses worked best for my needs and they billed my insurance!!! My overall experience was a 10/10 would recommend.
01/14/2021
5/5
My eye appointment was done by such professionals from the moment I walked in until I left. They are taking all health precautions due to Covid. My doctor took her time to explain what she saw. The office staff was friendly and attentive.
01/13/2021
5/5
While Whittington Eye Care Associates is a little out of the way for me, I would drive even farther to be a patient there if I had to. Super friendly staff. Easy to make appointments. No long wait for appointment after checking in. Dr. Jeff is so knowledgeable and explains everything to me. Never feel rushed in and out during my appointment time.
01/05/2021
5/5
In the 30 years that I have been seeing Jeff I have never had one problem with appointments or the people in the office. Some of the most genuine and professional people I have every dealt with.
01/06/2020
5/5
The facility is impressive, the care from doctors and staff is well worth my trust. They complied with the CDC in every detail. I highly recommend them.
06/21/2020
5/5
Dr. Jeff & all staff who helped during my visit were friendly, competent, & professional. The visit went smoothly & efficiently, & all my questions were answered. I’ve been going there for years and my experience has always been the same. They are fantastic!
06/03/2020
5/5
I have been coming to Dr. Whittington for as long as I can remember. Dr. Sandy is AMAZING with children!! She has seen both of my daughters since they were one year old. The doctors and staff are very kind and extremely helpful. We love the new renovations to their office!
06/03/2020
5/5
Whittington & Whittington and their staff provide excellent care to their patients. You never feel like just a name on a chart.
03/09/2020
5/5
Every doctor in the practice is wonderful, you can’t go wrong no matter which doctor you see. The staff in the office is always friendly and helpful and the office runs like a well-oiled machine. Everyone there are genuinely good and kind people.
07/06/2020
5/5
I am a new patient and was absolutely impressed with my whole experience at Whittington Eye Care Associates. Dr. Mark took the time to answer my questions and make sure that my vision care needs were fully taken care of during the appointment. I would highly recommend Whittington Eye Care
07/25/2020
5/5
I absolutely LOVE Dr. Whittington's entire office. Their staff is always so helpful and friendly and the doctors themselves are incredible! I've been a patient here since I was 6 months old and I definitely do not plan on changing anytime soon! Dr. Sandy is phenomenal with children as well. I high recommend them.
Samantha M.
09/04/19
5/5
Awesome! My second visit, Dr. Mark and staff are totally awesome. Dr. Mark takes his time to review everything and makes me feel so comfortable as if I have been a patient for years!
Belinda T.
09/13/19
5/5
All the eye doctors are excellent but Dr. Mark Whittington is our favorite. All staff members go above and beyond to make your visit great. And I mean ALL from the front receptionist, the pre-eye screenings, check out and we can't leave out the gals over in the full service eye wear and contact store (attached in the same location for convenience). Highly recommend going here if you are local! They know the meaning of "Excellent Customer Service"!
Kathy S.
06/15/19
5/5
Dr. Sandi sees me and my son - she is great with kids and very kind to moms who have to bring their kiddos along when they have their own appts. My husband and my parents and grandparents are also patients. Couldn’t think of going anywhere else. I am so glad their kids are joining the practice to keep the office going for many more years to come. Like
Amanda P.
04/07/19
5/5
Wonderful staff and Doctors, especially Dr. Stevens. They are very knowledgeable and will listen to your concerns and thoughts on moving forward with your care. if needing an eye doctor this is a place to check out.
Micheal G.
11/14/19
5/5
My sister recommended this office when we moved back to WV and I have been going here since. The staff is very friendly and helpful. Dr. Jeff explains everything thoroughly.
Jenny U.
09/01/18
5/5
Excellent Service! Dr. Mark and the staff are wonderful. Exceptional service. I love the newly remodeled office.
Freddy U.
10/08/19
5/5
Dr. Stevens was wonderful. I would recommend her to anyone!! Thanks for being so kind and making my daughter feel comfortable with the entire process!!
Jeremy O.
10/18/19
5/5
Dr. Mark is very good at explaining the eye and about the problems I was having. He seems very knowledgeable. I have seen Dr. Sandy, Dr. Jeff and Dr. Jennifer and speak highly of all of them!
Anissa S.
10/31/19
5/5
Wonderful eye clinic. I strongly advise everyone to get a comprehensive eye exam on a regular basis. Our vision is priceless!
Jonothan W.
10/31/19
5/5
I've been coming to Whittington Eye Care for the past three years. My visits have always been very pleasant: everyone is professional, friendly, and helpful. I specifically see Dr. Jennifer Stevens. She is always a delight to talk to; she's great about answering questions and explaining her reasoning behind whatever treatment or prescription you receive. Finally, the office itself is neat and clean, and just has a professional, welcoming atmosphere. Thanks for the great service.
05/13/2021
5/5
I’ve never left an office feeling like I did yesterday morning. I scheduled a first-time patient appointment for 6am and every single staff member was kind, accommodation, professional, and genuinely happy. Kudos Dr. Whittington! From the location of their explanation of the eye exam to the cleanliness of the office this was 5-star quality experience. Thank you being a patient centric practice and thank you for spreading kindness.
02/22/2021
5/5
I absolutely love coming here. It’s always clean and the staff is very nice. I always like the flow of things and that I never have to wait.
01/28/2021
5/5
Staff was welcoming and friendly from start to finish of my appointment. Dr. Whittington was very professional, friendly, and knowledgeable. I have a much better understand of my eye health after my visit.
01/26/2021
5/5
I was more than happy with my experience at Whittington Eye Care. My exam was thorough, Dr. Mark was so polite and informative and the staff was very friendly. I was actually seen before my appointment time and that’s unheard of in the medical world. I have already recommended them to a friend.
01/22/2021
5/5
Have been a patient for years….love Peggy she always finds a way to help….even if it’s squeeze me in when I have a problem….Dr. Whittington is kind and always explains everything I would give him a 10 rating…I really think they are all top in my book!!!!!
01/19/2021
5/5
The staff is wonderful and accommodating. They made me feel welcome from the time I stepped in the door. Dr. Jennifer Stevens is phenomenal. She listens, explains everything she does, gives recommendations and is encouraging. Love the whole practice!
01/14/2021
5/5
You cannot beat these awesome doctors and staff. We moved farther away but keep coming back to them because of their great care! Their office renovation looks great as well. You will not find a better optometrist office around!
12/06/2020
5/5
This wonderful practice has been a blessing to me. They always answer questions, educate, get the correct diagnosis and care about their patients. The staff have been the same way. Plus, everyone has a good sense of humor, which is important to me. Thank you for the great eye care!!
01/12/2020
5/5
I highly recommend Whittington Eye Care. They are wonderful. I or my family has seen all 5 doctors and all of them are great!
01/17/2020
5/5
Dr. Kent Hall is a fantastic Dr. He takes his time with you and does a great job! I love this place everyone should give them a try you will not be disappointed.
02/17/2020
5/5
Whittington Eye Care feels just like home! Everyone is friendly and is interested in what you have to say. The staff is professional and courteous. The doctors are knowledgeable and take the time to explain what is going on. The entire office feels just like home.
07/02/2020
5/5
Excellent care for an anxious child. The staff is caring and efficient.
02/21/2020
5/5
I love this office. There are great eye doctors here take their time with you. Always friendly. And everyone of the staff are super friendly as well. You have to say they must love their jobs, because they show great care.
03/13/2020
5/5
My family (6) have been patients of Jeff and Sandy for 30 years. We drive close to an hour to continue our exams. We have all had excellent service and quality care. We have had emergency eye needs that were quickly met. We feel secure and much relieve that Sandy and Jeff always has our well being as their priority. Our family is blessed to have them care for us!
07/24/2020
5/5
Service oriented. The entire process was friendly and efficient. The scheduling was time and I even received an appointment reminder. The appointment started on time and the staff were quick and friendly. All the explanations and documentation was timely!
Adam R.
10/11/19
5/5
Wonderful staff and Doctors, especially Dr. Stevens. They are very knowledgeable and will listen to your concerns and thoughts on moving forward with your care. if needing an eye doctor this is a place to check out.
Micheal G.
11/14/19
5/5
Excellent service! I have been a patient of Dr. Whittington for over 30 years and continue to go back. Highly recommend to anyone needing an eye doctor.
Megan S.
10/07/19
5/5
Great Experience both for adults and children! Wonderful doctors and amazing office staff!
Justin K.
06/01/19
5/5
I saw Dr Jeff Whittington a few days ago. The office staff were personable and prompt. I enjoyed my visit with the doctor as he was very thorough, explained everything as he was doing the evaluation, and was also very friendly. Thanks for the great experience!
Jennifer C.
08/11/19
5/5
I love Whittington Eye Care and their staff! It is always a great experience when I go there. Dr. Jennifer is very friendly and is very personable with her patient care. I recommend everyone I know to go here!
Dalilah V.
12/11/18
5/5
Dr. Jennifer & Dr. Jeff are great! I have seen them both! They make sure you understand what they want to do to help your vision and eye care! I'm very thankful for them!
Connor L.
10/05/19
5/5
I always appreciate the friendly, professional staff and great service. I would highly recommend Whittington Eye Care!
Kiel R.
12/19/18
5/5
I was completely blown away by the care that I was given. I am now a lifetime patient…..the staff are amazing, they are warm inviting, caring and I just felt like I had been a patient forever. I saw Dr. Mark and I have NEVER experienced such care. He explained everything to me, explained what he saw and what it meant. I would recommended Whittington eye care to anyone!
Matt Y.
10/31/19
5/5
The family that owns the eye care center treat you like family, remember things about you from a year ago and are very knowledgeable. Love them!
Chandra W.
10/31/19
5/5
One word, AWESOME! The folks at Whittington are AWESOME! Scheduling, doctors, frame selection and billing go above and beyond. My family won’t be seeing anyone else. Doctors explain your options so there are no surprises when you visit the billing department. I highly recommend Whittington Eyecare for you vision needs.
Sean T.
10/28/19
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